Coronavirus
Good times are back... our Parks are now open
Following the latest HM Government announcements, we are delighted to confirm that our four Devon Holiday Parks have now re-opened. We’ve all kept our fingers crossed for the past few months and this news couldn’t have come at a better time for families wanting to make the most of Summer next to England’s best beach.
As a responsible family-run holiday provider the safety of our guests, team members and local community is naturally something we've always and always will take very seriously. As well as having maintained our Parks in a state of constant readiness to welcome our guests for their wonderful holidays, we have put into place comprehensive plans to ensure we operate with the appropriate and necessary social distancing measures in place and you can read in detail how you're able to holiday with confidence.
For the latest official information from HM Government please visit www.gov.uk/coronavirus and NHS England at www.nhs.uk/conditions/coronavirus-covid-19.
Making a new booking
When it came to restarting the season, at the forefront of our mind are our guests who have already made a holiday booking making sure that they can enjoy a safe, comfortable holiday with social distancing measures in place and therefore as part of our policy we have restrictions on the total number of holiday bookings that can be accommodated.
Holiday Homes
Every caravan, lodge, apartment, villa, glamping pod and farmhouse is entirely self contained and has its own individual entrance although to ensure require social distancing capacity restrictions are in place - this means our Parks might not be fully booked but we're unable to take any additional bookings once the limit is reached. We are currently accepting new bookings for the limited number of remaining August Bank Holiday weekend breaks as well as for holidays arriving from Monday 14th September 2020.
Camping & Touring
We are only accepting new bookings for a pitch to bring your own tent, tourer or motorhome with an arrival date from Tuesday 1st September 2020. Whilst our pitches are larger than average in the area we need to ensure that required social distancing measures are enforced including in communal facilities such as washrooms and showers. Our utmost priority is safety so we need to ensure we can provide that for our Summer Holiday and Summer Parking guests who have committed early to booking their holiday.
All new and existing holidays booked directly with us have the reassurance of our book with confidence commitments and you can make a new booking up to (whichever comes soonest):
- Capacity restrictions for that date at that Park are reached even though the Park itself is not full, or
- 5pm the day before arrival and we're sorry we really cannot take bookings to arrive the same day
Local lockdown information
If you are affected by a local lockdown please do not travel.
Please help to keep everyone safe and do not travel if your home is in a local lockdown, we will be in touch with you if your booking is affected according to the official HM Government or local authority postcode list. Your booking is automatically covered by our coronavirus book with confidence guarantee and that gives you two options:
- Rebook your holiday within the next 12 months to a later date in 2020 or 2021 with no admin fees
- A full refund (refunds may take up to 28 days to process)
Book with confidence
Rest assured we're here to look after you right from the start. It's why you can plan ahead to get the holiday you want and look forward to your good times together.
Rest assured we're here to look after you right from the start. It's why you can plan ahead to get the holiday you want and look forward to your good times together.
Stay with confidence
Peace of mind when you stay is your top priority, so that's why it's always been ours too. Because keeping you and your family safe on holiday means the world to us.
Peace of mind when you stay is your top priority, so that's why it's always been ours too. Because keeping you and your family safe on holiday means the world to us.
What's open now
No need to hide away on holiday, you've got a wide range of activities and facilities specifically designed to be safe and fun because that's what good times are all about.
No need to hide away on holiday, you've got a wide range of activities and facilities specifically designed to be safe and fun because that's what good times are all about.
Coronavirus concerns
Time together is essential and it's important to get it right. You might have some questions about our holidays, the chances are we've been asked them before.
Time together is essential and it's important to get it right. You might have some questions about our holidays, the chances are we've been asked them before.