Get in contact with the team at Woolacombe Bay Holiday Parks

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Contact us

Our friendly Reservations Team are based right here in Woolacombe so are very knowledgeable about all our Parks and the area. We rarely have long queues on the telephone and aim to speak to each customer personally, avoiding scripts where possible and finding the perfect holiday for you. We do not ask our advisors to get through calls as quickly as possible, quite the opposite, we just ask that they listen and do all they can to help each of our guests. Our Holiday Advisors are here 9am to 9pm daily with friendly and efficient service. Please use our email contact form or call us:

Do you want to check prices, availability and make a new booking?

01271 872 377

Do you want to make a booking for a group of 6 or more Holiday Homes?

01271 872 379

Do you want to speak to us about a booking you have already made?

01271 872 390

We may record or observe some telephone calls to enable us to continually improve the quality of service to our guests.

If you would like to enquire about the price of a holiday please check this online or call our Reservations Team on 01271 872 377. We are unable to provide this information by email, on our live chat service or via social media channels.

The opening times of our telephone Reservations lines may be subject to change and will vary over the Festive period.

Paying your holiday balance

If you have already made your booking and have created an online account, the quickest and easiest way to pay your balance is through our website by accessing the My Account feature. Or you can call us on on 01271 872 390.

Newspaper promotional holidays

If you have booked a newspaper promotional holiday or are thinking about abooking and would like more information, then you can see a list of frequently asked questions and log-in to your booking at our Newspaper Promotions page. Or you can call us on on 01271 872 017.

If you have booked a newspaper promotional holiday, please until you have received your confirmation letter by post from us before contacting us to pay the balance, upgrade or add on extras to your booking.

By post

To make it easier for you, our postal address is free:

Woolacombe Bay Holiday Parks
FREEPOST
Woolacombe
Devon
EX34 7HW

Cancelling your holiday

Should you need to cancel your booking for any reason call us immediately on 01271 872 390 and we will advise you of the procedure. In order to cancel your booking and if you are making a claim if you have purchased our Holiday Safeguard Scheme cover, you will need to complete our Cancellation Form and return it to us: Download Cancellation Form

Complaints, compliments and feedback

We trust you will enjoy your holiday with us and would welcome your feedback, both positive and negative. We understand that you may be disappointed or delighted with a particular element of your Woolacombe Bay Holiday Parks experience and may wish to share that experience with us. If you wish to contact us about a holiday you have already been on please write into the address below within 7 days of the end of your holiday. Please note that the letter must be from and signed by the lead guest, and in the case of email must be a scanned letter or accompanied by a photograph of the lead guest's signature, we ask for up to 28 days for a response to be issued once we have sent an acknowledgment.

Customer Services
Woolacombe Bay Holiday Parks
FREEPOST
Woolacombe
Devon
EX34 7HW

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Careers at our Parks

More than just a job, if you're looking for a career where you make every moment of our guests' stay magical then click here to visit our jobs website and add your own bit of sparkle. It's where you'll find all our available vacancies and you can sign up to receive alerts when new roles become available.

Registered office

Golden Coast Sporting Villas Ltd
Woolacombe Bay Holiday Village Ltd
30 Bear Street, Barnstaple, Devon EX32 7DD

Registration numbers:
Golden Coast Sporting Villas Ltd: 01224359
Woolcombe Bay Holiday Village Ltd: 01853817

VAT numbers:
Golden Coast Sporting Villas Ltd: 142 5992 54
Woolcombe Bay Holiday Village Ltd: 409 0253 79

Our registered office isn't our head office, it's where the firm of jolly nice accountants we used is based. Please don't write to them because they just have to put it into the post to us so it takes longer to get your letter. And please don't pop their address in your sat nav, it's a good excuse for a shopping trip in Barnstaple but you'll get "are we there yet" for another 15 miles on your way to our Parks.

Companies

"Woolacombe Bay" and "Woolacombe Bay Holiday Parks" are trading names of Golden Coast Sporting Villas Ltd and Woolacombe Bay Holiday Village Ltd. The four individual Park names trading under these companies are:

- Golden Coast Holiday Village
- Woolacombe Bay Holiday Village
- Twitchen House Holiday Village
- Easewell Farm Holiday Village

Customers booking a holiday at Golden Coast Holiday Village will be making a contract with Golden Coast Sporting Villas Ltd and customers booking a holiday at any one of our other three Parks listed above will be making a contract with Woolacombe Bay Holiday Village Ltd.

This website is owned and maintained by Golden Coast Sporting Villas Ltd who provides marketing, sales and administration services to all companies trading as Woolacombe Bay Holiday Parks.

Contact form

Please complete all fields marked with an *

By entering your details, you will be automatically given an account on our website. This will allow you to save holiday searches so you can come back to them later, easily request brochures, and part pay for holidays. Please enter your email address and password below to create an account:



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Woolacombe Bay Holiday Parks will only use your information for communications between you and us.

Prize draw

Win a brand new Suzuki Celerio, a fantastic free holiday or an Apple iPad!

Sign up to our email newsletters for your chance to win, and keep up to date with our latest news and last minute deals. Simply sign up and we'll enter you into the prize draw.

prize draw circles 1

Prizes!

First prize is a brand new Suzuki Celerio! With low tax and low insurance it's ideal for modern driving. Second prize is a fun fuelled holiday for up to eight people in one of our lodges!* Third prize is an Apple iPad.
Car make and model will be confirmed in January 2019 but will be of a similar specification and standard.

The closing date for entries is 12th September 2019 and the prize draw will take place on 14th September 2019.

Recommend your friends for more chances to win!

When you sign up and enter the draw you can recommend friends, every recommended friend that signs up earns you another entry in the draw. Your friends will also be entered into the draw.

Please note: to stay entered in the draw, you must stay subscribed to our email newsletters until the competition has ended.

Already on our eMailing list?

If you're already subscribed to the email newsletters you'll be entered into the draw too, but why not recommend some friends to improve your chances of winning. Good luck!

Massive Prize Draw!

Book a Holiday

Do you already have an account with us?

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Tell a friend

Do you know any family or friends that could benefit from hearing about our great deals or receiving a free brochure? Simply enter your details and their email address below and we'll send them an email inviting them to order a brochure or sign-up for our email newsletter.

Please note: Your friend's email address will not be added to our mailing list or receive any further marketing from us after the initial invitation email unless they request a brochure or sign-up for our email newsletters.


Join our email mailing list for your chance to win a new Suzuki Celerio or a free holiday

Please tick this box if you would like to receive specially selected offers and information by email, and be entered into our prize draw to win a brand new Suzuki Celerio or a free holiday. You can unsubscribe at anytime in the future, but you must stay subscribed to be entered into the prize draw.

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Find us at:

Woolacombe Bay Golden Coast Twitchen House Easewell Farm
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