Rest assured on your next break | Woolacombe Bay Holiday Parks

Our Parks are now open, we are accepting new Holiday Home bookings from 17th July onwards  Find out more

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Book with confidence

What will you do

Right now you might be keener than mustard to get back outdoors and enjoy the fresh air, ample green space, golden sandy beaches and freedom a seaside escape gives you.

For starters whether you book direct with us for this year or next, you'll get free Holiday Safeguard Scheme giving your our No Quibble Refund Guarantee. Here that's not just limited to the Coronavirus Pandemic but gives you peace of mind that if your plans change later for other unexpected things that crop up you've got the flexibility you need. It's just one of the reasons we get lots of happy returns every year. Plus with a low deposit when you book ahead you can secure that well-deserved break and start looking forward to your good times together.

From 4th July the Government is allowing our Devon Holiday Parks and many of our facilities to open so that we can welcome guests back, we appreciate it's still an unsettling time. So we want you to be confident that as a family-owned business doing the right thing is in our DNA so you're safe in the knowledge we're here to help if...

  • HM Government travel restrictions are in place on the dates of your holiday
  • You or any member of your party listed on the booking has to self-isolate due to Coronavirus
  • We tell you we have to operate your break on an accommodation-only basis due to HM Government restrictions and you then opt not to stay

You'll be given the choice of a full refund or move your holiday to later date with no admin fees.

What happens if travel restrictions are still in place?

If you are unable to travel to us to take your booked holiday due to HM Government travel restrictions, you will either get a full refund or you can rescue your holiday plans with a transfer to a later holiday with no admin fees, you can see all the Coronavirus cancellation options below.

What happens if the Parks are open but all the facilities are closed?

If there are HM Government restrictions in place at the time of your holiday which mean our Parks operate on an accommodation-only basis with no facilities except for the Reception, Launderette, Convenience Store and Food & Drink delivery or takeaway, you will be notified several weeks before your arrival date and given the option to either continue with your holiday, cancel with a full refund or move your break to a later date with no admin fees. If you decide to continue with your holiday, as a minimum we will provide you with free WiFi in your Holiday Home or Camping & Touring pitch (at all Parks excluding Easewell Farm) for an unlimited number of devices for the duration of your stay.

What happens if I have been told to self-isolate?

If you or any member of your party listed on your holiday booking has been told to self-isolate then you will have the option of a full refund or you can rescue your holiday plans with a transfer to a later holiday with no admin fees.

What if I have an outstanding balance, should I pay it?

Yes, because if you don't pay any outstanding balance on time for a holiday on a date when our Parks are not closed then your holiday will be cancelled by us for non-payment of the balance and you'll forfeit any monies already paid. Rest assured that if the Parks remain closed for a longer period of time and your booking is cancelled by us for that reason, you will be notified as soon as possible by email and offered a full refund or you can rescue your holiday plans with a transfer to a later holiday with no admin fees, you can see all the Coronavirus cancellation options below.

What additional health and safety measures are in place?

It's important that as well as being able to book with confidence, you must also be able to holiday with confidence too. Our guests already tell us that our cleaning processes are very good but we recognise that good now isn't good enough... so we have introduced additional measures including strict deep cleaning regimes throughout the Parks and self-catering accommodation, an abundance of santising stations, one-way systems and social distancing measures to ensure the safety of our guests and team members. You can see more of them on the holiday with confidence page.


If your holiday is cancelled by us due to Coronavirus

If we're not open so are not able to accommodate you because of Coronavirus, and you booked your holiday directly with us you're free to choose from one of three options giving you maximum flexibility to rescue your holiday. These apply to guests with bookings due to arrive up to 3rd July 2020, but if any future holidays are cancelled by us due to a re-introduction of lockdown measures then they'll apply too... so along with our No Quibble Refund Guarantee you really can book with confidence now for 2020 and 2021.

YOU WON'T BE WORSE OFF OR YOUR MONEY BACK, OUR PROMISE

Right now the majority of families who booked directly with Woolacombe Bay Holiday Parks have chosen one of these three options to rescue their holiday but we understand that some guests may need a full refund instead so if you ask for it we'll make it happen.



Book now knowing you're covered 

Rest assured on your next break if Coronavirus affects your plans you won't be out of pocket

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Stay with confidence

Peace of mind when you stay is your top priority, so that's why it's always been ours too. Because keeping you and your family safe on holiday means the world to us.

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Family at Woolacombe Bay caravan area
Family at Woolacombe Bay spacious caravan community

Peace of mind when you stay is your top priority, so that's why it's always been ours too. Because keeping you and your family safe on holiday means the world to us.

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Latest Coronavirus updates

For sure you'll have lots of things you'll want to know right now, so you'll find all the answers we have about Covid-19 and how it may affect your holiday right here.

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Woolacombe sands beach
Woolacombe Bay beach

For sure you'll have lots of things you'll want to know right now, so you'll find all the answers we have about Covid-19 and how it may affect your holiday right here.

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Woolacombe Bay Golden Coast Twitchen House Easewell Farm
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