You'll find lots of reasons why you can plan your holiday safe in the knowledge that we'll do everything we can to take away any worries. For starters, all online payments use the highest level of card security.
It's just one of the reasons we get lots of happy returns every year. But no one books a holiday with the expectation you'd need to cancel or change it, but if the unplanned happens then it's good to know we're upfront with what your options are. Our low cost Holiday Safeguard Scheme - that's handy cancellation and amendment cover - means you can book the holiday that suits you with the peace of mind that if your plans change later you've got the flexibility you need.
No quibble refund guarantee
If you change your mind up to 8 weeks before your arrival date and you have included our Holiday Safeguard Scheme when you booked, we'll refund everything you've paid minus the standard deposit. Whatever the reason, no questions asked!
Flexible booking amendments
Even the best laid plans change. So if you still want to stay then right up to 2 weeks before your holiday for just £20* you can change your Park, date, duration & accommodation all because you added our Holiday Safeguard Scheme when you booked. Easy-peasy.
*Any difference in holiday price is payable at the time of amending the holiday, if the holiday is a lower price after the amendment fee we'll refund you the difference. Holiday Safeguard Scheme costs £20 for 7 night self-catering holidays and £10 for self-catering holidays of up to 4 nights or £1.50 per night for Camping & Touring holidays; must be added to your booking and paid with your initial deposit and cannot be added at a later date, click here for full terms and conditions. Cancellations within 8 weeks of arrival where our Holiday Safeguard Scheme is purchased are covered depending on when you cancel and the reason for this, proof of reason of cancellation will be required. Amendments are subject to availability, amendments within 2 weeks of arrival are possible when our Holiday Safeguard Scheme cover has been taken out and where this to an earlier date only.